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FAQs
What payment options do you offer?
We offer several convenient payment methods:
Online Portal
Credit/Debit Card:
$1.49 for payments up to $50.00
$2.94 for payments from $50.00 to $100.00
$4.39 for payments from $101.00 to $150.00
$5.84 for payments from $151.00 to $200.00
Payments greater than $200.00 are charged 2.92% of the total
E-Check: $1.00 fee
Credit/debit card rates are subject to the merchant provider Paya, supplied by MuniBilling. Truby does not collect these fees.
In-Person / Night Drop
Visit our office at:
84 Buford Dam Road, Cumming, GA 30041
Accepted forms of payment: Cash, Check, or Money Order
By Mail
Send payments to:
P.O. Box 2826, Cumming, GA 30028
Forgot your account number?
Call (770) 887-3211
Office Hours?
Mon–Fri 8:00 AM – 4:30 PM
For Emergency Service
After hours and weekends
Please call - 470-725-5621
TRUBY INC • Family Owned Since 1986
© 2026 Truby Inc • All rights reserved
Phone
770-887-3211
Emergency Service
470-725-5621